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A Teletech BPO site in Cainta, Rizal. Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange. [ 1] Its parent company is Paxys Solutions Corp. [ 2] Also, ACS is an ISO 9001:2000 Quality Systems Certified. ACS provided services to companies in the ...
Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.
Foundever (previously known as Sitel and Sykes) is a privately owned customer experience technology company headquartered in Luxembourg City. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 170,001 employees and $4 billion in revenue.
Shanmugam Nagarajan. Headquarters. San Jose, California. Number of employees. 15,000 [1] Website. www.247.ai. [24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.
eTelecare Global Solutions, Inc (Nasdaq: ETEL) (PSE:ETEL), was a provider of complex business process outsourcing (BPO).. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media.
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
Qualfon DSG. Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
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