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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    Apple certification programs. Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    A call center in Lakeland, Florida. Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.

  6. Want To Get A Job At Apple? Here's How - AOL

    www.aol.com/2012/08/17/apple-is-hiring-now-the...

    Working at Apple may not be exactly like that, but it's probably the closest you can get. Apple is hiring for a whole host of ... For premium support please call: 800-290-4726 more ways to reach us.

  7. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

  8. Apple Newton - Wikipedia

    en.wikipedia.org/wiki/Apple_Newton

    The Newton is a series of personal digital assistants (PDAs) developed and marketed by Apple Computer, Inc. An early device in the PDA category (the Newton originated the term), [3] it was the first to feature handwriting recognition. Apple started developing the platform in 1987 and shipped the first devices in August 1993.

  9. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business process outsourcing. Business Process Outsourcing ( BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its ...

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