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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters.
The Inbox style setting changes how your messages appear in AOL Mail. This setting is enabled at an account level, which means your preferences will carry over to the desktop site, the mobile site, and the AOL app. The Unified Inbox displays all your emails in one place instead of separate New Mail and Old Mail folders.
Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Mark as Unread Shift + K: Star L: Unstar Shift + L: Delete Del or Backspace: Archive E: Restore to inbox Shift + E: Open Move menu D: Go to the previous message Left arrow: Go to the next message Right arrow: Reply R: Reply all A: Forward F: Print P: Open attachmet preview Shift + P
• Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and ...
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Use the Search feature in the AOL app to locate specific messages. You can even refine your search using filters. In the AOL app, tap the Search icon . Enter a search term, like a sender name or keyword from the message you're looking for. Tap Search. The messages that match your search terms will be listed as search results.