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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/2014/05/14/job-descriptions-decoded...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  4. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...

  5. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Cover letters are typically categorized according to two purposes: applying for a specific, advertised opening ('letter of application') expressing interest in an organization when the job seeker is uncertain whether there are current openings ('letter of inquiry'). [3] According to studies, a good cover letter should: be specific and up-to-date,

  6. Personal assistant - Wikipedia

    en.wikipedia.org/wiki/Personal_assistant

    An assistant helps with time and daily management, of meetings, correspondence, and note-taking. The role of a personal assistant can be varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts, etc. In business or personal contexts, assistants are people who provide services that relieve his or her employer ...

  7. SoftBank Corp aims to help call centre workers by 'softening ...

    www.aol.com/news/softbank-corp-aims-help-call...

    Japan prides itself on its high standard of customer service but the issue of harassment of staff working in the service industry has gained more awareness in recent years. The government is ...

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