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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in ...

3. Add, replace or remove AOL account recovery info - AOL Help

   help.aol.com/articles/add-or-update-aol-account...

   Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

4. Recover a forgotten username - AOL Help

   help.aol.com/articles/recover-a-forgotten-username

   1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided.

5. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

6. Reasons AOL deactivates or deletes an account - AOL Help

   help.aol.com/articles/reasons-aol-deactivates-or...

   It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.

7. Switch to basic version of AOL Mail - AOL Help

   help.aol.com/articles/switch-to-basic-version-of...

   AOL Mail lets you switch to basic mail so you'll have access to your emails even if your system isn't running the latest operating system or browser. Be aware, switching to basic version will not allow you to change back to older versions of AOL Mail, those are no longer available. 1. Sign in to AOL Mail. 2. Click Settings | More settings . 3.

8. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being unresponsive. • Clear your browser's cache in Edge. • Clear your browser's cache in Safari. • Clear your browser's cache in Firefox. • Clear your browser's cache in Chrome. Internet Explorer may still work ...

9. AOL Favorites FAQs - AOL Help

   help.aol.com/articles/aol-favorites-faqs

   Access your AOL Favorites page. On the left, under My Faves, click the plus icon (+) next to the Folders header. Complete the form with the following: TITLE: The name you want to give the folder; LOCATION: Where the folder will be placed within your AOL Favorites; Click Add Folder. A dialogue box will pop up confirming the new Folder.