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2. Apple certification programs - Wikipedia

   en.wikipedia.org/wiki/Apple_certification_programs

   Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...

3. Genius Bar - Wikipedia

   en.wikipedia.org/wiki/Genius_Bar

   The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

4. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

5. Want To Get A Job At Apple? Here's How - AOL

   www.aol.com/2012/08/17/apple-is-hiring-now-the...

   Working at Apple may not be exactly like that, but it's probably the closest you can get. ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail. Sign in.

6. Apple Inc. - Wikipedia

   en.wikipedia.org/wiki/Apple_Inc.

   Apple was founded as Apple Computer Company on April 1, 1976, to produce and market Steve Wozniak 's Apple I personal computer. The company was incorporated by Wozniak and Steve Jobs in 1977. Its second computer, the Apple II, became a best seller as one of the first mass-produced microcomputers.

7. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...