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Virtual collective consciousness ( VCC) is a term rebooted and promoted by two behavioral scientists, Yousri Marzouki and Olivier Oullier in their 2012 Huffington Post article titled: "Revolutionizing Revolutions: Virtual Collective Consciousness and the Arab Spring ", [1] after its first appearance in 1999-2000. [2]
Voice call continuity. The 3GPP has defined the Voice Call Continuity ( VCC) specifications in order to describe how a voice call can be persisted, as a mobile phone moves between circuit switched and packet switched radio domains (3GPP TS 23.206). Many mobile phones are becoming available that support both cellular and other broadband radio ...
Science and technology. Voltage common collector (V CC), an IC power-supply pin and collector supply line voltage in an NPN circuit. Virtual credit card, a virtual credit card number typically used for online purchases. Voice call continuity, a specification for mobile phone service. Video Compact Cassette, an early name for Philips' Video 2000 ...
Virtual circuit. A virtual circuit (VC) is a means of transporting data over a data network, based on packet switching and in which a connection is first established across the network between two endpoints. The network, rather than having a fixed data rate reservation per connection as in circuit switching, takes advantage of the statistical ...
Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.
Virtual queue. Virtual queue is a concept used in both inbound call centers and other businesses to improve wait times for users. Call centers use an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs hold queued calls in First In, First Out order until agents become available.
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