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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Learn about the history, types and features of CRM systems, which are used to manage interactions with customers across different channels and platforms. Find out how CRM can help businesses improve customer satisfaction, loyalty and sales growth.

  6. AOL Mail

    mail.aol.com

    AOL Mail offers secure and personalized email with features like AOL Mail, news, and weather for free. You can also access your email on the go with an iOS & Android app and get help from experts.

  7. Assist by AOL - AOL Help

    help.aol.com/products/assist

    Get live expert help with your AOL needs by calling 1-800-358-4860 or using email, chat, or phone number. Learn more about your devices, use them properly, and access member benefits within Assist by AOL.

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