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US$484 million (2021) [5] Owner. Hellman & Friedman. Number of employees. 10,055 (2022) Website. www.athome.com. At Home is an American big-box retail chain of home furnishing stores. Headquartered in Dallas, Texas, At Home operates 262 stores in 40 states.
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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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The customer would then move to the "Merchandise Pickup Area" near the exit, where the order would emerge from the stockroom on a conveyor belt. This process was altered in the late 1980s to allow customers to place their own orders on a number of self-service computer kiosks named "Silent Sam", which the company later renamed "Service Express".