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Customer service reviews of American Home Shield.American Home Shield has troublingly negative reviews regarding its customer service.Many consumer complaints describe problems with the contractors that AHS hires, including lack of expertise and lengthy delays caused by frequent disagreements between the contractor and AHS.
The company was founded in 1998 by Jim Hood, an Associated Press executive, editor and reporter, as an easier way of collecting consumer opinions. In 2010, the company was purchased by Zac Carman as an "opportunity to turn customer complaints into an opportunity for brands." They moved to Tulsa, OK in 2010.
Consumer Reports' predecessor, Consumers' Research, was founded in 1926. In 1936, Consumer Reports was founded by Arthur Kallet, Colston Warne, and others who felt that the established Consumers' Research organization was not aggressive enough.
A customer review is a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
The review filter was first developed two weeks after the site was founded and the company saw their "first obviously fake reviews". Filtered reviews are moved into a special area and not counted towards the businesses' star-rating. The filter sometimes filters legitimate reviews, leading to complaints from business owners.
Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index
The cover of the February 1986 issue of Consumer Reports featured a Yugo getting stared down by a Peterbilt truck with the caption "How much car do you get for $3990?" The included review, which slammed the car as a "barely assembled bag of nuts and bolts", said that a used car was a better buy.