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  2. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.

  3. Service system - Wikipedia

    en.wikipedia.org/wiki/Service_system

    A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design ...

  4. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ=P-E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  5. Adore Me - Wikipedia

    en.wikipedia.org/wiki/Adore_Me

    Customer service. Customer reviews are visible and available for each product on adoreme.com, assisting customers to see product fit, satisfaction and beyond. Adore Me received Retail TouchPoints ‘Customer Engagement Awards’ in 2017 and 2018. The brand won the Excellence Awards as Best in 2018 Class Omnichannel Experience during Customer ...

  6. Consumer service - Wikipedia

    en.wikipedia.org/wiki/Consumer_service

    Every physical service one can think of, has its web counterpart today, be it retail selling, supply chain, customer care, banking, auction and more of b2b, b2c, c2c businesses. Online appointments, online consultation , online bill-pay have become the order of web based consumer services...

  7. SAP CRM - Wikipedia

    en.wikipedia.org/wiki/SAP_CRM

    SAP C/4HANA is an umbrella term for SAP’s combined customer experience solutions. After completing acquisitions of market leaders such as Hybris, Gigya and CallidusCloud, SAP C/4HANA now ties together solutions to support all front-office functions, including consumer data protection, marketing, commerce, sales and customer service.

  8. Ultrasonic cleaning - Wikipedia

    en.wikipedia.org/wiki/Ultrasonic_cleaning

    Ultrasonic cleaning is a process that uses ultrasound (usually from 20–40 kHz) to agitate a fluid.The ultrasound can be used with just water, but use of a solvent appropriate for the object to be cleaned and the type of soiling present enhances the effect.

  9. ISAE 3402 - Wikipedia

    en.wikipedia.org/wiki/ISAE_3402

    International Standard on Assurance Engagements 3402 (ISAE 3402), titled Assurance Reports on Controls at a Service Organization, is an international assurance standard that describes Service Organization Control (SOC) engagements, which provides assurance to an organization's customer that the service organization has adequate internal controls.