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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps. An advantage with automated means is an increased ability to provide service 24-hours a day, which can, at least, be a complement to customer service by persons.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Service automation is the part of the CRM system that focuses on direct customer service technology. Through service automation, customers are supported through multiple channels such as phone, email, knowledge bases, ticketing portals, FAQs, and more. Analytical

  4. Email address - Wikipedia

    en.wikipedia.org/wiki/Email_address

    An email address identifies an email box to which messages are delivered. While early messaging systems used a variety of formats for addressing, today, email addresses follow a set of specific rules originally standardized by the Internet Engineering Task Force (IETF) in the 1980s, and updated by RFC 5322 and 6854.

  5. Referral marketing - Wikipedia

    en.wikipedia.org/wiki/Referral_marketing

    Online referral marketing is the internet-based, or Software as a Service (SaaS) approach, to traditional referral marketing. By tracking customer behavior online through the use of web browser cookies and similar technology, online referral marketing can potentially increase brand awareness, referrals and, ultimately, revenue. Many platforms ...

  6. Budget Direct - Wikipedia

    en.wikipedia.org/wiki/Budget_Direct

    Budget Direct is a low cost, value focused insurance brand of Auto & General headquartered in Brisbane, Australia. Their Car and Home Insurance policies are underwritten by Auto & General Insurance Company Limited.

  7. Mail forwarding - Wikipedia

    en.wikipedia.org/wiki/Mail_forwarding

    They also have to keep records of the customer's name and address/registered office and addresses to which mail is sent. It is a criminal offence for a person to fail to comply with section 75, to provide false information when making an application, or to make false entries in records.

  8. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Purchase funnel - Wikipedia

    en.wikipedia.org/wiki/Purchase_funnel

    The purchase funnel, or purchasing funnel, is a consumer-focused marketing model that illustrates the theoretical customer journey toward the purchase of a good or service. In 1898, E. St. Elmo Lewis developed a model that mapped a theoretical customer journey from the moment a brand or product attracted consumer attention to the point of ...