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  2. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997, due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities.

  4. Affiliate marketing - Wikipedia

    en.wikipedia.org/wiki/Affiliate_marketing

    Affiliate marketing is a marketing arrangement in which affiliates receive a commission for each visit, signup or sale they generate for a merchant.This arrangement allows businesses to outsource part of the sales process.

  5. Social networking service - Wikipedia

    en.wikipedia.org/wiki/Social_networking_service

    A social network hosting service is a web hosting service that specifically hosts the user creation of web-based social networking services, alongside related applications. Trade network. A social trade network is a service that allows participants interested in specific trade sectors to share related contents and personal opinions.

  6. Criticism of Facebook - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Facebook

    Lack of customer support. Facebook lacks any form of live customer support beyond "community" support pages and FAQ's which offer only general troubleshooting advice, often making it impossible to resolve issues that require the services of an administrator or are not covered in the FAQs.

  7. Facebook - Wikipedia

    en.wikipedia.org/wiki/Facebook

    Facebook customer Global Science Research sold information on over 87 million Facebook users to Cambridge Analytica, a political data analysis firm led by Alexander Nix. While approximately 270,000 people used the app, Facebook's API permitted data collection from their friends without their knowledge. [381]

  8. Web analytics - Wikipedia

    en.wikipedia.org/wiki/Web_analytics

    Web analytics is the measurement, collection, analysis, and reporting of web data to understand and optimize web usage. Web analytics is not just a process for measuring web traffic but can be used as a tool for business and market research and assess and improve website effectiveness.

  9. Internet privacy - Wikipedia

    en.wikipedia.org/wiki/Internet_privacy

    Both alleged intrusions are relatively harsh and possibly force foreign internet service providers to decide if they value the Chinese market over internet privacy. Also, many websites are blocked in China such as Facebook and Twitter. However many Chinese internet users use special methods like a VPN to unblock websites that are blocked.