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The first dedicated online chat service that was widely available to the public was the CompuServe CB Simulator in 1980, [7] [8] created by CompuServe executive Alexander "Sandy" Trevor in Columbus, Ohio. Ancestors include network chat software such as UNIX "talk" used in the 1970s. [citation needed] Chat is implemented in multiple video ...
It began as Facebook Chat in 2008, [103] was revamped in 2010 [104] and eventually became a standalone mobile app in August 2011, while remaining part of the user page on browsers. [105] Complementing regular conversations, Messenger lets users make one-to-one [106] and group [107] voice [108] and video calls. [109]
Twitch is an American video live-streaming service popular in video games, including broadcasts of esports competitions. It also offers music broadcasts, creative content, and "in real life" streams.
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Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications.The company was founded in Copenhagen, Denmark, in 2007 and is headquartered in San Francisco, California, United States.
ChatGPT is a generative artificial intelligence chatbot developed by OpenAI and released on November 30, 2022. It uses large language models (LLMs) such as GPT-4o as well as other multimodal models to create human-like responses in text, speech, and images.