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  2. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fFix-problems-reading-or...

    Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity. If you ...

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If that doesn't fix the problem, try these steps and attempt to sign in after each one: 1. Clear your browser's cookies. 2. Quit and then restart your browser. 3. Use a different supported web browser. 4. Try logging into a different sign-in page, like our primary login page or the AOL Mail sign-in page.

  4. Update AOL Mail settings - AOL Help

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Today on AOL – Select the box to show latest news, unread messages, and mail tips. • Sender Name Display – Choose to display either the sender's name or email address.

  5. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    Once you've secured your account and changed your password, it should help to resolve the additional issues with your account. Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem.

  6. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use. Reset a forgotten password. 1. Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4.

  7. Add, change or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Follow the on-screen prompts to enter and verify your new recovery info. Edit a mobile number or email address. 1. Sign in to the AOL Account Security page. 2. Click Edit next to the verification option you want to change. 3. Click the Edit icon next to the recovery option you want to change. 4.

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