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The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances. Contents 1 Locations and partnerships

In a Wednesday blog on the company’s website, Best Buy said the new program, called Best Buy Beta, will give members special discounts, unlimited Geek Squad technical support, up to two years of...

Fact is, Consumer Reports has stated in their look at computer repair that repair companies (including geek squad) have a very high success rate at solving the customer's issues. No one is perfect, especially when you have 12,000 people in a company. Footnoting slahdot is laughable and it SHOULD be deleted.

April 6, 2013, 5:30 PM One of the things electronics retailer Best Buy had hoped to use to set itself off from the competition and thwart the effects of "showrooming" from online rival Amazon.com ,...

The new policy will offer "no hassle" returns and price matching for up to 60 days. The beefed-up plan will include a free house call from Geek Squad, Best Buy's tech support arm. The current plan...