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Create a new AOL account. 1. Go to the main AOL page. 2. Click Login / Join in the upper right hand corner. 3. Click Sign up at the bottom of the screen. 4. Enter and submit the requested information.

You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts.