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  2. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Still can't get signed in? If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date.

  3. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-signing-in-to...

    Enable Java Applet Scripting. Another way to help resolve browser issues is to enable Java scripting and cookies. If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable ...

  4. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. If your AOL Mail isn't sending or receiving mail properly, you ...

  5. Fix problems with the AOL app on Android - AOL Help

    help.aol.com/articles/aol-app-troubleshooting

    The AOL app works best on the latest version of Android software. The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device.

  6. Fix problems with the AOL app on iOS - AOL Help

    help.aol.com/articles/fix-problems-with-the-aol...

    Re-launch the app and attempt to reproduce the issue. 1. Tap and hold the app you want to uninstall until all app icons start to shake. 2. Tap the X in the corner of the AOL app. 3. Tap Delete. 4. Press your device's Home button or swipe up on your screen to re-lock your screen.

  7. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fFix-problems-reading-or...

    Check your account email client One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  8. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.

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