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If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.

Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password. Check your IMAP settings. Update your email client application. Aug 2, 2023.

If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use. Reset a forgotten password. 1. Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4.

Get help from AOL customer support. Learn about the support options AOL offers and how to access help for your question or issue. Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.

Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.