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AOL Mail welcomes Verizon customers to our safe and delightful email experience! We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.

Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity