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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

Get help from AOL customer support. Learn about the support options AOL offers and how to access help for your question or issue. The AOL Help site is your starting point for getting support from AOL. Support may come via email, chat, phone, social media, or help articles, depending on the question or issue you have.

• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

3. First add a new email or phone number. 4. Enter your new recovery info and follow the on-screen prompts. 5. Click remove next to the old recovery option. 6. Click Remove email or Remove phone to confirm.

If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.