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  2. Email Support-AOL Help

    help.aol.com/email-support

    Email address that you have access to *. Re-enter the email address we should be using to reach you *. Name *. AOL email address with issues or AOL email address you are reporting *. Please describe what you are reporting: *. Click here to learn how to view the header information.

  3. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  4. Add, change or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Remove a mobile phone number - Use steps 1 and 2, then click the Delete icon by the unwanted number. Add an alternate email address. 1. Go to the AOL Account security page. 2. Click Add recovery email address. - If you don't see this option, click Email addresses first. 3. Follow the on-screen prompts to enter and verify your new info.

  5. AOL Mail secure connection settings requirement - AOL Help

    help.aol.com/articles/secure-mail-connection-faq

    To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.

  6. Reasons an AOL account will be deactivated or deleted

    help.aol.com/articles/does-my-aol-mail-account...

    If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months. • Your account was used in a way that violates our Terms ...

  7. Sign in to AOL Desktop Gold and manage your usernames

    help.aol.com/articles/aol-desktop-signing-on

    Sign in to AOL Desktop Gold. 2. Once signed on, click the Sign Off menu at the top and select Switch Screen Name. 3. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames. 4. Select the desired username by clicking on it. Click Continue once you selected the username. 5.

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