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  2. Email Support-AOL Help

    help.aol.com/email-support

    Email address that you have access to *. Re-enter the email address we should be using to reach you *. Name *. AOL email address with issues or AOL email address you are reporting *. Please describe what you are reporting: *. Click here to learn how to view the header information.

  3. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  4. Add, change or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Remove a mobile phone number - Use steps 1 and 2, then click the Delete icon by the unwanted number. Add an alternate email address. 1. Go to the AOL Account security page. 2. Click Add recovery email address. - If you don't see this option, click Email addresses first. 3. Follow the on-screen prompts to enter and verify your new info.

  5. Fix sending and receiving issues with third-party email apps ...

    help.aol.com/articles/cant-send-or-receive-email...

    Step 1: Check if there's an issue with your account. 1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives within 5 minutes. If it arrives, proceed to Step 2. Step 2: Reconfigure your account in the app. Remove and re-add your account to the third ...

  6. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. If your AOL Mail isn't sending or receiving mail properly, you ...

  7. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

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