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AOL Mail welcomes Verizon customers to our safe and delightful email experience! We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.
Overview of Verizon's move to AOL Mail. Check out the answers to commonly asked questions about the move from Verizon email to AOL Mail. In 2017 Verizon made a shift in the way their customers would access email. Instead of going through a Verizon mail service, all users would need to migrate over to another mail service like AOL or Yahoo.
If you sign in from a device, program, or location that we haven't seen you use before, we may ask you to enter a verification code (sent to your recovery mobile phone or email address) to verify that it's really you. If the recovery options displayed for your account are out-of-date, go to the "Still can't get signed in?"
Use 2-step with phone verification. We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3.
Follow the on-screen prompts to enter and verify your new recovery info. Edit a mobile number or email address. 1. Sign in to the AOL Account Security page. 2. Click Edit next to the verification option you want to change. 3. Click the Edit icon next to the recovery option you want to change. 4.
x. AOL works best with the latest versions of browsers. You're using an out-of-date or unsupported browser and some AOL features may not work properly.
Add, change or remove AOL account recovery info. alternate email address as well as unlink a recovery option from an unrecognized account....password or run into a prompt to verify your account after signing in.