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In 2017 Verizon made a shift in the way their customers would access email. Instead of going through a Verizon mail service, all users would need to migrate over to another mail service like AOL or Yahoo. To help Verizon customers through the process, we've put together a selection of commonly asked questions.

Click Email under the Create a new account header. Click Skip this and use my existing email. Type in your information click Continue. Make sure you use the full email address/alias that you selected during the migration process, including @verizon.net. Example: john.doe@verizon.net Click Manual config at the bottom of the window.

AOL Mail uses many of the same commonly used folder names as other email providers, like "Notes" or "Saved". If you had folders with similar names, you may now see multiple folders with that same name. You can keep both folders, or move your emails from one to the other, then delete the empty folder. NOTE: If you delete a folder that has email ...

From your home screen, tap the Settings icon . Tap on the Mail menu. Tap on your Verizon account. Type in your new password in the Password field and then tap on smtp.verizon.net in the lower-right corner of the screen. A new menu opens. Tap on smtp.verizon.net .

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