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AOL Mail welcomes Verizon customers to our safe and delightful email experience! We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.
If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
Before disconnecting a phone number or email address, you’ll need to be signed out of the associated account. 1. Go to the Sign-in Helper. 2. Enter your mobile phone number or alternate email address. 3. Click Continue. 4. Click Yes, send me a code. - We'll send a verification code to your phone or email. 5.
You can view your AOL billing statement on a computer by following the steps below. 1. Go to MyAccount and sign in. 2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear. 3. From the dropdown menu, select the time period you want to view.
Entering your payment info. When adding a new payment method, keep the following in mind: • Enter your card number without hyphens. • Check that the expiration date you enter matches the info on your card. • Make sure the billing address you entered matches exactly what's on record with your bank.
Just make sure you sign in with your Primary username, because only this name can access your online billing statement for an AOL service. Processing delay - If you use a Visa, Mastercard, Discover debit, checking account or savings account to pay for your AOL service, charges can take up to 14 days to process depending on your bank.
Use 2-step with phone verification. We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3.
Add, change or remove AOL account recovery info. Don't get locked out of your account! Find out how to add or delete a mobile phone number or... recovery info . Edit a mobile number or email address 1. Sign in to the AOL Account Security page. 2. AOL Mail for Verizon Customers — Updated Dec 11, 2019.