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Click the Accounts tab and then click your Verizon account on the left side. Click the Server Settings tab. Type in your new password in the Password boxes. Click Save in the bottom-right corner of the window. Click the Account information tab. Make sure the box next to Remove copy from server after retrieving a message is not checked.

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In 2017 Verizon made a shift in the way their customers would access email. Instead of going through a Verizon mail service, all users would need to migrate over to another mail service like AOL or Yahoo. To help Verizon customers through the process, we've put together a selection of commonly asked questions.