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  2. Skype - Wikipedia

    Skype (/ s k aɪ p /) is a proprietary telecommunications application that specializes in providing VoIP-based videotelephony, videoconferencing and voice calls.It also has instant messaging, file transfer, debit-based calls to landline and mobile telephones (over traditional telephone networks), and other features.

  3. Chatbot - Wikipedia

    Whatsapp has teamed up with the World Health Organisation to make a chatbot service that answers users’ questions on Covid-19. The Indian Government recently launched a chatbot called MyGov Corona Helpdesk, that works through Whatsapp and helps people access information about the Coronavirus (Covid-19) pandemic.