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  2. Fix sending and receiving issues with third-party email apps

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  3. Fix problems signing into your AOL account - AOL Help

    If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.

  4. Restore your browser to default settings - AOL Help

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

  5. Fix problems with the AOL app on Android - AOL Help

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  6. Fix problems with AOL websites due to ad blocking software

    • Allow in any ad blockers. • Adjust the security setting of the browser to the default level. • Unblock in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual.

  7. About error message 'We can't sign you in right now. Please ...

    If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version. Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.

  8. Fix problems with the AOL app on iOS - AOL Help

    1. Tap and hold the app you want to uninstall until all app icons start to shake. 2. Tap the X in the corner of the AOL app. 3. Tap Delete. 4. Press your device's Home button or swipe up on your screen to re-lock your screen.

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